Last updated: 19 July 2026
Zainab Building Maintenance Services FZ respects your privacy and is committed to handling personal information responsibly and securely.
This Privacy Policy explains what information we collect through our website, how we use it, when it may be shared, and the choices available to you.
1. About Us
This website is operated by Zainab Building Maintenance Services FZ, a UAE-based provider of building maintenance, cleaning, renovation, MEP, interior fit-out, technical services and building-material supply.
Website: zainabbuild.com
Email: info@zainabbuild.com
Phone / WhatsApp: +971 56 763 9991
Dubai Office:
Al Arif Building, Al Waha Street,
Al Quoz, Dubai, UAE
Ajman Office:
Ajman Free Zone, C1 Building,
Ajman, UAE
2. Information We Collect
When you contact us, request a service or submit a quotation enquiry, we may collect information including:
- Your first and last name
- Email address
- Phone or WhatsApp number
- Property type
- Emirate, area or service location
- Service required
- Property condition and description of work
- Photographs, videos or documents you voluntarily provide
- Any other information included in your enquiry
We may also automatically receive limited technical information, such as your IP address, browser type, device type, referring page, pages visited, date and time of access, and cookie-consent preferences.
We do not collect payment-card information through this website.
3. How We Use Your Information
We may use the information collected to:
- Respond to enquiries and quotation requests
- Review service requirements and property details
- Arrange inspections, appointments and project discussions
- Prepare quotations and proposed scopes of work
- Coordinate approved maintenance, renovation or supply services
- Communicate service updates and follow-up information
- Maintain website security and prevent misuse
- Improve our website, services and customer experience
- Maintain business and enquiry records
- Meet applicable legal, regulatory and contractual obligations
We will not use your contact information for unrelated promotional marketing without your consent where consent is required.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies required for website operation, security and remembering your privacy preferences.
Optional cookies, including analytics or preference cookies, may be used only when enabled and where the required consent has been provided.
You may accept, reject or change your cookie preferences through the cookie-consent banner or the re-consent icon displayed on the website. Essential cookies cannot always be disabled because they are required for the website to function securely.
5. How We Share Information
We do not sell or rent your personal information.
Information may be shared only where reasonably necessary with:
- Website hosting, form, email, security and technical-service providers
- Authorised employees and representatives of Zainab
- Technicians, contractors or suppliers involved in reviewing or delivering the requested service
- Professional advisers where necessary
- Government, regulatory, judicial or law-enforcement authorities where disclosure is legally required
Service providers are expected to process information only for the relevant business purpose and to apply appropriate security measures.
6. International Data Processing
Some website, hosting, email or technical-service providers may process information using systems located outside the UAE.
Where information is transferred internationally, we take reasonable steps to ensure that it is handled securely and in accordance with applicable data-protection requirements.
7. Data Security
We use reasonable administrative and technical measures intended to protect personal information from unauthorised access, loss, alteration, disclosure or misuse.
No internet transmission or electronic-storage system can be guaranteed to be completely secure. Users should avoid submitting confidential documents or sensitive information unless it is necessary for the requested service.
8. Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes and meet legal or regulatory requirements.
Information that is no longer required will be deleted, anonymised or securely disposed of where reasonably practicable.
9. Your Privacy Rights
Subject to applicable law and relevant exceptions, you may request:
- Information about the personal data we hold about you
- Correction of inaccurate or incomplete information
- Deletion of information that is no longer required
- Withdrawal of consent where processing depends on consent
- Restriction of or objection to certain processing
- A copy of relevant personal information
To submit a privacy request, contact us at info@zainabbuild.com. We may need to verify your identity before processing the request.
10. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policy of any external service they access.
11. Children’s Privacy
Our website and services are intended for property owners, tenants, businesses and other adults seeking maintenance or contracting services. We do not knowingly collect personal information from children through the website.
12. Changes to This Policy
We may update this Privacy Policy when our website, services, legal obligations or data-handling practices change.
The latest version will be published on this page with an updated revision date.
13. Contact Us
Questions, complaints or requests relating to this Privacy Policy may be sent to:
Zainab Building Maintenance Services FZ
Email: info@zainabbuild.com
Phone / WhatsApp: +971 56 763 9991